Returns + Exchanges
How soon will I get my refund?
We aim to please quickly. Once your return items are received by PARENTEZI, a refund is typically issued in about 10 business days.
What items are returnable / exchangeable?
We offer returns for either store credit, a refund in the original form of payment with the exception of styles that are only eligible for store credit, or an exchange for a different size or color.
If you would like to return or exchange an item purchased on www.parentezi.com, please send us a request for a return authorization within 7 days of the delivery date. All returns must be shipped back to us within 5 days of the request approval.
- Items must be returned in new & unused condition, with all original packaging and tags attached.
- We cannot refund or accept returns on clothing that has been worn or used.
- We strictly do not accept returns that have been worn for press and styling purposes, including photoshoots.
- Initial shipping charges cannot be refunded.
- Parentezi reserves the right to refuse any returns that do not meet our return policy requirements or are returned without authorization.
- Any items purchased on sale or from the Archive Sale are considered FINAL SALE and cannot be returned or exchanged.
- All customers interested in a return for a refund or exchange must cover return shipping costs. Parentezi is not responsible for lost and/or stolen return packages.
For more information on making a return, please email email@example.com.