Returns + Exchanges
Customers within the United States
Please note, the $12 cost of your return label will be deducted from your refund.
How soon will I get my refund?
We aim to please quickly. Once your return items are received by PARENTEZI, a refund is typically issued in about 10 business days.
What items are returnable / exchangeable?
We offer returns for either store credit, a refund in the original form of payment (with the exception of styles that are only eligible for store credit), or an exchange for a different size or color.
If you would like to return or exchange an item purchased on www.parentezi.com, please send us a request for a return authorization within 7 days of the delivery date. All returns must be shipped back to us within 5 days of the request approval.
- Items must be returned in new & unused condition, with all original packaging and tags attached.
- We cannot refund or accept returns on clothing that has been worn or used.
- We strictly do not accept returns that have been worn for press and styling purposes, including photoshoots.
- Initial shipping charges cannot be refunded.
- Parentezi reserves the right to refuse any returns that do not meet our return policy requirements or are returned without authorization.
- Any items purchased on sale or from the Archive Sale are considered FINAL SALE and cannot be returned or exchanged.
- ALL ITEMS PURCHASE ON PROMOTIONS ARE FINAL SALE.
- All customers interested in a return for a refund or exchange must cover return shipping costs. Parentezi is not responsible for lost and/or stolen return packages.
- There is a $12 fee for returns
- International returns are accepted within 14 days of delivery. Customers are responsible for return cost and tracking the return. We are not liable for lost or stolen international return packages.
Contact Us
For more information on making a return, please email hello@parentezi.com.
Return address: 8242 NE 2nd Ave Miami, FL 33138
